Terms of Service
Welcome to Krisar Vastrae. These Terms of Service govern your access to and use of the Krisar Vastrae website, products, and services.
By accessing our website, browsing our products, placing an order, or using any service provided through our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
If you do not agree with these terms, please do not use our website or place an order through our services.
Orders & Payment
All orders placed through our website are subject to product availability, order confirmation, and acceptance by Krisar Vastrae.
When you place an order, you agree to provide accurate and complete information, including your name, delivery address, contact details, and payment information.
All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.
Product prices may be changed or updated without prior notice.
Any applicable taxes, shipping charges, or other charges will be displayed during the checkout process where applicable.
Payment must be completed through the accepted payment methods available at checkout.
An order is considered confirmed only after successful payment and/or confirmation from Krisar Vastrae.
We reserve the right to cancel or decline an order in cases such as product unavailability, pricing errors, suspected fraudulent activity, or other circumstances requiring cancellation.
If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.
Product Accuracy
We make every reasonable effort to ensure that product descriptions, photographs, colors, measurements, pricing, and other product information displayed on our website are accurate and up to date.
However, our sarees are handwoven and crafted with natural variations, and slight differences may occur between the product displayed on your screen and the physical product you receive. You may notice variations in:
- Color and shade
- Weave and texture
- Zari work and detailing
- Motifs and patterns
- Handwoven finishing
- Minor irregularities resulting from the weaving process
These variations are a natural characteristic of handloom and handcrafted silk sarees and should not automatically be considered defects.
Screen settings, lighting, photography, and individual device displays may also cause colors to appear slightly different from the actual product.
We reserve the right to correct any inadvertent errors or inaccuracies in product information, pricing, descriptions, or availability.
Orders, Cancellations & Returns
Once an order has been placed, cancellation may be subject to the stage of processing and preparation of the order.
Certain products, including made-to-order or customized sarees, may not be eligible for cancellation, return, or refund except where the product is received damaged or defective.
For complete information regarding eligible returns and refunds, please refer to our Refund Policy.
Customers are responsible for reviewing product details, delivery information, and order information carefully before completing a purchase.
Intellectual Property
All content available on the Krisar Vastrae website is owned by, licensed to, or otherwise lawfully used by Krisar Vastrae / Krisar Silk Creations. This includes, but is not limited to:
- Product photographs
- Brand names and logos
- Website design and graphics
- Product descriptions
- Written content
- Illustrations and artwork
- Videos and other visual materials
- Website layout and presentation
- Trademarks, service marks, and branding elements
All such content is protected by applicable intellectual property and copyright laws.
You may access and use the website for your personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, publish, transmit, sell, or commercially exploit any content from this website without obtaining prior written permission from Krisar Vastrae / Krisar Silk Creations.
Unauthorized use of our intellectual property may result in appropriate legal action.
Website Use
You agree to use the Krisar Vastrae website only for lawful purposes and in a manner that does not infringe upon the rights of others.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with the security or operation of the website.
- Upload or transmit malicious code, viruses, or harmful material.
- Copy or reproduce website content without permission.
- Use automated systems to collect or scrape website content without authorization.
- Misuse our website, services, products, or communication channels.
We reserve the right to restrict or terminate access to the website where we reasonably believe that these terms have been violated.
Pricing & Availability
We make reasonable efforts to maintain accurate pricing and inventory information on our website.
However, product availability may change without notice, particularly for limited-edition, handcrafted, handwoven, or made-to-order sarees.
In the event of an incorrect price, product listing, or availability information caused by a technical or human error, we reserve the right to correct the information and, where necessary, cancel the affected order.
If an order is cancelled after payment has been made, any eligible payment received for the cancelled order will be refunded.
Third-Party Services & Links
Our website may contain links to or integrate services provided by third-party platforms, payment providers, shipping partners, social media platforms, or other external services.
These third-party services may operate under their own terms, conditions, and privacy policies.
Krisar Vastrae is not responsible for the content, availability, security, or practices of third-party websites or services that are outside our control.
Limitation of Liability
To the maximum extent permitted by applicable law, Krisar Vastrae / Krisar Silk Creations shall not be liable for any indirect, incidental, special, consequential, or other damages arising from or related to:
- Your use or inability to use our website.
- Delays or interruptions in website availability.
- Reliance on information provided through the website.
- Unauthorized access or technical issues beyond our reasonable control.
- Any indirect loss arising from the purchase or use of our products.
Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Force Majeure
Krisar Vastrae shall not be responsible for delays, interruptions, or failure to perform obligations caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, extreme weather, government restrictions, transportation disruptions, strikes, technical failures, internet or telecommunications interruptions, public emergencies, or other unforeseen events.
Where such circumstances occur, we will make reasonable efforts to minimize disruption and resume normal operations as soon as reasonably possible.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from or relating to these terms, the website, or transactions with Krisar Vastrae shall be subject to the applicable courts and jurisdiction in Tamil Nadu, India, to the extent permitted by applicable law.
Changes to These Terms
Krisar Vastrae reserves the right to update, modify, or revise these Terms of Service from time to time.
Any changes will become effective when the updated terms are published on this website unless otherwise stated.
We encourage you to review this page periodically so that you remain informed about the terms applicable to your use of our website and services.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms of Service, to the extent permitted by applicable law.
Contact Us
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us.
Krisar Vastrae / Krisar Silk Creations
Email: info@krisarsilkcreations.com
We will make reasonable efforts to respond to your enquiry and provide appropriate assistance.